Privacy Policy

Who we are

Woof Vibe is dedicated to providing top-quality products and exceptional service to dog owners. We value your trust and are committed to safeguarding your personal information. Our privacy policy outlines the measures we take to protect your data, ensuring a secure and enjoyable shopping experience.

Information we collect

Personal Information: When you create an account, make a purchase, or interact with our site, we collect information such as your name, email address, shipping address, and payment details.

Comments: When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media: If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information from images on the site.

Cookies: We use cookies to enhance your experience on our site. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience, so you don’t have to re-enter these details for future comments. These cookies last for one year. Additional cookies are set when you log in, edit, or publish content on our site, which helps to manage your session and preferences

Technical Information: This includes your IP address, browser type, and browsing behavior on our website, collected through cookies and similar tracking technologies.

How we use your information

We use your personal information for various purposes, including:

Order Fulfillment: To process and ship your orders and provide customer support.

Account Management: To allow you to access and manage your account information.

Marketing & Promotions: To send you promotional offers, updates, and newsletters that we believe may interest you.

Website Improvement: To analyze website usage and improve our products and services.

Legal Compliance: To comply with applicable laws and regulations.

Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Legal Requirements: If required by law or to protect our rights, we may share your information with law enforcement or other government agencies.

Service Providers: Third-party vendors who assist with payment processing, order fulfillment, marketing activities, and spam detection.

Embedded content from other websites

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them for moderation.

For users who register on our website, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except for changing their username). Website administrators can also view and edit this information.

Your rights over your data

If you have an account on our site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold, except for data we must retain for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@woofvibe.com